FAQs
You can contact us to chat through the most suitable level via telephone 01444 246800 Mon – Fri or our web enquiry form. Alternatively you can book directly online here https://floaters-bookings.swimphony.co.uk
Group lessons are £13.50 per lesson and whilst you book for the term, you can pay monthly based on the number of lessons falling in that month. Our terms are generally 12 weeks long, and you can join at specific points mid-term
1:1 lessons are occasionally available and are £30 per lesson, or £35 per lesson for a 2:1 lesson. These are bookable in blocks of 4 lessons as a minimum.
This varies across our levels and also pools, depending on available space. We keep the levels through to Improver at a maximum of 8 per class, with the beginner levels benefitting from both a teacher and teaching assistant in the water.
All of our pools have space for you to watch your children swim, however there is strictly no photography allowed. Please do bear in mind the air temperature is very warm poolside when accompanying your children for lessons, and we would ask that all shoes be removed when accessing poolside.
Our teachers have all had years of experience working with children of all backgrounds and we pride ourselves on being an inclusive swim school. We will work with each family to understand their needs and adapt to these wherever possible, however occasionally group lessons do not meet that particular childs needs – if this is the case we will explore what we can offer instead by way of a smaller class environment or a staged programme of 1:1’s.
You can log in to your parent portal here where you will find your Ts and Cs and all information relating to your classes: https://floaters.swimphony.co.uk